Terms of Service
Effective Date: 1/3/2026
Welcome to Knit Healthcare ("Knit", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the Knit Healthcare website, mobile application, and related services (collectively, the "Services").
By creating an account, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
Overview of the Services
Knit is a consumer healthcare data platform designed to help individuals collect, organize, and understand their personal health and wellness information. The services may allow you to:
Connect third-party devices, applications, and services
Import or upload personal health information, including medical records
View, organize, and analyze your health and wellness data
Knit is not a healthcare provider, medical device, or telehealth service. We do not diagnose, treat, cure, or prevent any disease, and we do not provide medical advice.
Eligibility
To use the services, you must:
Be at least 18 years old
Be capable of entering into a legally binding agreement
Provide accurate and complete registration information
By using the Services, you represent and warrant that you meet these requirements.
Account Registration and Security
To access the Services, you must create an account and provide certain personal information, including your name, email address, and date of birth.
You are responsible for:
Maintaining the confidentiality of your account credentials
All activity that occurs under your account
Notifying us promptly of any unauthorized access or use
We are not responsible for losses caused by unauthorized use of your account.
Health Information and PHI
You may upload, import, or connect personal health information, including Protected Health Information ("PHI"), to the Services.
You acknowledge and agree to:
You choose what data to upload and connect
You control which data sources you connect and can revoke access at any time
You are responsible for the accuracy and completeness of the data you provide
Knit does not independently verify the accuracy of your health information.
Data Ownership and License
Your Data
You retain ownership of all personal data, including health information, that you submit or connect to the Services ("User Data").
License to Knit
By using the Services, you grant Knit a non-exclusive, worldwide, royalty-free license to access, use, store, process, analyze, and display your User Data:
To operate and improve the Services
For analytics, research, and product development
In de-identified or aggregated form, where applicable
This license ends when you delete your account, except where retention is required by law or permitted under our Privacy Policy.
Privacy and Security
Your use of the Services is subject to our Privacy Policy and Security Policy, which describe how we collect, use, store, and protect your information.
By using the Services, you agree to those policies.
Acceptable Use
You agree to not misuse the Services. Prohibited activities include, but are not limited to:
Attempting to gain unauthorized access to systems or data
Reverse engineering or interfering with the Services
Using the Services for unlawful, fraudulent, or deceptive purposes
Misusing health data or violating the privacy of others
We may suspend or terminate access for violations of these Terms.
Third-Party Services
The Services may integrate with or link to third-party platforms, devices, or services. Knit does not control and is not responsible for third-party services, their content, or their practices.
Your use of third-party services is governed by their own terms and policies.
No Medical Advice Disclaimer
The services are provided for informational and organizational purposes only.
Knit does not provide medical advice
Health insights, scores, or summaries are not a substitute for professional medical judgment
Always consult a qualified healthcare professional regarding medical decisions
Services Availability
The Services are provided on an "as-is" and "as-available" basis. We may modify, suspend, or discontinue any part of the Services at any time without notice.
We do not guarantee uninterrupted or error-free operation.
Intellectual Property
All content, software, trademarks, and materials provided by Knit (excluding User Data) are owned by Knit or its licensors and are protected by intellectual property laws.
You may not copy, modify, distribute, or create derivative works without our prior written consent.
Termination
We may suspend or terminate your account at any time, with or without notice, if:
You violate these terms
Your use poses legal, security, or operational risk
We discontinue the Services
You may delete your account at any time through the Services.
Upon termination, your right to use the Services ends immediately.
Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE"
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED
WE DO NOT WARRANT ACCURACY, RELIABILITY, OR FITNESS FOR A PARTICULAR PURPOSE
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
KNIT SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
OUR TOTAL LIABILITY SHALL NOT EXCEED $100 OR THE AMOUNT YOU PAID TO US IN THE PAST 12 MONTHS (WHICHEVER IS GREATER)
Indemnification
You agree to indemnify and hold harmless Knit and its affiliates from claims arising out of:
Your use of the Services
Your User Data
Your violation of these Terms
Arbitration and Dispute Resolution
Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration, not in court, except where prohibited by law.
Arbitration shall take place on an individual basis, and class actions are waived.
Governing Law
These Terms are governed by the laws of the State of Indiana, without regard to conflict-of-laws principles.
Changes to These Terms
We may update these Terms from time to time. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
Contact Information
Knit Healthcare, LLC
Indiana, United States
Email: hello@knithealthcare.com
Welcome to Knit Healthcare ("Knit", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the Knit Healthcare website, mobile application, and related services (collectively, the "Services").
By creating an account, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
Overview of the Services
Knit is a consumer healthcare data platform designed to help individuals collect, organize, and understand their personal health and wellness information. The services may allow you to:
Connect third-party devices, applications, and services
Import or upload personal health information, including medical records
View, organize, and analyze your health and wellness data
Knit is not a healthcare provider, medical device, or telehealth service. We do not diagnose, treat, cure, or prevent any disease, and we do not provide medical advice.
Eligibility
To use the services, you must:
Be at least 18 years old
Be capable of entering into a legally binding agreement
Provide accurate and complete registration information
By using the Services, you represent and warrant that you meet these requirements.
Account Registration and Security
To access the Services, you must create an account and provide certain personal information, including your name, email address, and date of birth.
You are responsible for:
Maintaining the confidentiality of your account credentials
All activity that occurs under your account
Notifying us promptly of any unauthorized access or use
We are not responsible for losses caused by unauthorized use of your account.
Health Information and PHI
You may upload, import, or connect personal health information, including Protected Health Information ("PHI"), to the Services.
You acknowledge and agree to:
You choose what data to upload and connect
You control which data sources you connect and can revoke access at any time
You are responsible for the accuracy and completeness of the data you provide
Knit does not independently verify the accuracy of your health information.
Data Ownership and License
Your Data
You retain ownership of all personal data, including health information, that you submit or connect to the Services ("User Data").
License to Knit
By using the Services, you grant Knit a non-exclusive, worldwide, royalty-free license to access, use, store, process, analyze, and display your User Data:
To operate and improve the Services
For analytics, research, and product development
In de-identified or aggregated form, where applicable
This license ends when you delete your account, except where retention is required by law or permitted under our Privacy Policy.
Privacy and Security
Your use of the Services is subject to our Privacy Policy and Security Policy, which describe how we collect, use, store, and protect your information.
By using the Services, you agree to those policies.
Acceptable Use
You agree to not misuse the Services. Prohibited activities include, but are not limited to:
Attempting to gain unauthorized access to systems or data
Reverse engineering or interfering with the Services
Using the Services for unlawful, fraudulent, or deceptive purposes
Misusing health data or violating the privacy of others
We may suspend or terminate access for violations of these Terms.
Third-Party Services
The Services may integrate with or link to third-party platforms, devices, or services. Knit does not control and is not responsible for third-party services, their content, or their practices.
Your use of third-party services is governed by their own terms and policies.
No Medical Advice Disclaimer
The services are provided for informational and organizational purposes only.
Knit does not provide medical advice
Health insights, scores, or summaries are not a substitute for professional medical judgment
Always consult a qualified healthcare professional regarding medical decisions
Services Availability
The Services are provided on an "as-is" and "as-available" basis. We may modify, suspend, or discontinue any part of the Services at any time without notice.
We do not guarantee uninterrupted or error-free operation.
Intellectual Property
All content, software, trademarks, and materials provided by Knit (excluding User Data) are owned by Knit or its licensors and are protected by intellectual property laws.
You may not copy, modify, distribute, or create derivative works without our prior written consent.
Termination
We may suspend or terminate your account at any time, with or without notice, if:
You violate these terms
Your use poses legal, security, or operational risk
We discontinue the Services
You may delete your account at any time through the Services.
Upon termination, your right to use the Services ends immediately.
Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE"
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED
WE DO NOT WARRANT ACCURACY, RELIABILITY, OR FITNESS FOR A PARTICULAR PURPOSE
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
KNIT SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
OUR TOTAL LIABILITY SHALL NOT EXCEED $100 OR THE AMOUNT YOU PAID TO US IN THE PAST 12 MONTHS (WHICHEVER IS GREATER)
Indemnification
You agree to indemnify and hold harmless Knit and its affiliates from claims arising out of:
Your use of the Services
Your User Data
Your violation of these Terms
Arbitration and Dispute Resolution
Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration, not in court, except where prohibited by law.
Arbitration shall take place on an individual basis, and class actions are waived.
Governing Law
These Terms are governed by the laws of the State of Indiana, without regard to conflict-of-laws principles.
Changes to These Terms
We may update these Terms from time to time. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
Contact Information
Knit Healthcare, LLC
Indiana, United States
Email: hello@knithealthcare.com