Privacy Policy
Effective Date: 1/3/2026
Knit Healthcare, LLC ("Knit", "we", "us", or "our") is committed to protecting your privacy and handling your information transparently and responsibly. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, mobile application, and related services (collectively, the "Services").
By using the Services, you agree to this Privacy Policy.
Scope of This Privacy Policy
This Privacy Policy applies to information collected through the Services. It does not apply to third-party websites, devices, or services that may integrate with Knit.
Knit is a consumer health data platform. We are not a healthcare provider, do not provide medical advice, and do not replace professional medical care.
Information We Collect
a. Information You Provide Directly
We collect information you choose to provide, including:
Account information: name, email address, date of birth
Health Information: wellness data, medical records, and other health information you choose to connect, upload, or manually enter
Communications: messages or information you send to customer support or contact us with
You control what health data you connect, enter, or share with Knit.
b. Information from Connected Devices and Services
If you connect third-party devices or services, we may collect health and wellness data such as:
Activity, steps, heart rate, sleep, and similar metrics
Other data made available by the services you connect and authorize
We currently support integrations through third-party APIs and may support additional integrations over time. Knit only collects data you authorize through these connections.
c. Medical Records and Clinical Data
If you choose to connect medical providers or records, we may collect clinical information such as:
Medications
Lab results
Diagnoses and conditions
Visit and encounter summaries
We may access medical records through patient-authorized connections, including standards such as SMART on FHIR. We do not collect medical records unless you explicitly choose to connect them.
d. Automatically Collected Information (Website)
When you visit our website, we may automatically collect:
IP Address
Browser type and device information
Pages visited and interactions
We use cookies and similar technologies, including analytics cookies, to understand usage and improve our Services.
e. Mobile App Information
At this time, the Knit mobile app does not use advertising identifiers. We may collect limited technical data for performance and error monitoring (such as crash logs).
How We Use Information
We use information we collect to:
Provide, operate, and maintain Services
Display and organize your health and wellness data
Improve product functionality and user experience
Conduct analytics and research
Develop and improve algorithms and AI models
Communicate with you about the Services
Protect the security and integrity of the Services
Comply with legal obligations
AI and Model Training
We may use de-identified or aggregated data to train analytics systems and AI models. You will have the ability to opt out of having your data used for AI or LLM training.
Data Ownership and Control
You retain ownership of your personal information and health data.
You may:
Choose which devices, services, or records to connect
Revoke connections at any time
Revoke permission for Knit to access or use your data
Request correction of inaccurate data
Delete your account and associated data
How We Share Information
We may share information in the following circumstances:
a. With Service Providers
We share information with trusted vendors that help us operate the Services, such as:
Cloud infrastructure providers (e.g., Google Cloud)
Analytics and monitoring providers (e.g., Google Analytics, Sentry)
These providers may access information only to perform services on our behalf.
b. Research, Analytics, and Commercial Use
With appropriate safeguards, we may share or sell your de-identified or aggregated data with:
Researchers
Pharmaceutical companies
Healthcare and life science partners
We do not sell identifiable personal health information.
c. Legal and Safety Reasons
We may disclose information if required to:
Comply with laws, regulations, subpoenas, or court orders
Protect the rights, safety, or property of Knit or others
Detect or prevent fraud or security issues
d. Business Transfers
If Knit is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
HIPAA and Health Information
Knit is designed to handle health information responsibly and to comply with HIPAA where applicable. However, Knit is not a healthcare provider or health plan.
When applicable, we operate under Business Associate Agreements (BAAs) with certain partners. HIPAA protections may apply to specific data flows and integrations.
Cookies and Tracking Technologies
We use cookies and similar technologies on our website to:
Understand usage patterns
Improve site performance
Analyze traffic and engagement
You can control cookies through your browser settings.
Data Retention and Deletion
We retain your information only as long as necessary to provide the Services or as required by law.
When you delete your account, your data is deleted promptly, subject to limited legal or operational retention requirements
Backup systems may retain data briefly before permanent deletion
Security
We use administrative, technical, and organizational safeguards designed to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
Children's Privacy
The Services are not intended for individuals under 18 years old. We do not knowingly collect information from children. If we become aware that a minor's data has been collected, we will delete it.
Your Privacy Rights
Depending on your location, you may have rights to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Limit certain uses of your information
California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of certain data uses.
We will honor applicable state privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted. Continued use of the Services constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or your data, contact us at:
Knit Healthcare, LLC
Email: hello@knithealthcare.com
Knit Healthcare, LLC ("Knit", "we", "us", or "our") is committed to protecting your privacy and handling your information transparently and responsibly. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, mobile application, and related services (collectively, the "Services").
By using the Services, you agree to this Privacy Policy.
Scope of This Privacy Policy
This Privacy Policy applies to information collected through the Services. It does not apply to third-party websites, devices, or services that may integrate with Knit.
Knit is a consumer health data platform. We are not a healthcare provider, do not provide medical advice, and do not replace professional medical care.
Information We Collect
a. Information You Provide Directly
We collect information you choose to provide, including:
Account information: name, email address, date of birth
Health Information: wellness data, medical records, and other health information you choose to connect, upload, or manually enter
Communications: messages or information you send to customer support or contact us with
You control what health data you connect, enter, or share with Knit.
b. Information from Connected Devices and Services
If you connect third-party devices or services, we may collect health and wellness data such as:
Activity, steps, heart rate, sleep, and similar metrics
Other data made available by the services you connect and authorize
We currently support integrations through third-party APIs and may support additional integrations over time. Knit only collects data you authorize through these connections.
c. Medical Records and Clinical Data
If you choose to connect medical providers or records, we may collect clinical information such as:
Medications
Lab results
Diagnoses and conditions
Visit and encounter summaries
We may access medical records through patient-authorized connections, including standards such as SMART on FHIR. We do not collect medical records unless you explicitly choose to connect them.
d. Automatically Collected Information (Website)
When you visit our website, we may automatically collect:
IP Address
Browser type and device information
Pages visited and interactions
We use cookies and similar technologies, including analytics cookies, to understand usage and improve our Services.
e. Mobile App Information
At this time, the Knit mobile app does not use advertising identifiers. We may collect limited technical data for performance and error monitoring (such as crash logs).
How We Use Information
We use information we collect to:
Provide, operate, and maintain Services
Display and organize your health and wellness data
Improve product functionality and user experience
Conduct analytics and research
Develop and improve algorithms and AI models
Communicate with you about the Services
Protect the security and integrity of the Services
Comply with legal obligations
AI and Model Training
We may use de-identified or aggregated data to train analytics systems and AI models. You will have the ability to opt out of having your data used for AI or LLM training.
Data Ownership and Control
You retain ownership of your personal information and health data.
You may:
Choose which devices, services, or records to connect
Revoke connections at any time
Revoke permission for Knit to access or use your data
Request correction of inaccurate data
Delete your account and associated data
How We Share Information
We may share information in the following circumstances:
a. With Service Providers
We share information with trusted vendors that help us operate the Services, such as:
Cloud infrastructure providers (e.g., Google Cloud)
Analytics and monitoring providers (e.g., Google Analytics, Sentry)
These providers may access information only to perform services on our behalf.
b. Research, Analytics, and Commercial Use
With appropriate safeguards, we may share or sell your de-identified or aggregated data with:
Researchers
Pharmaceutical companies
Healthcare and life science partners
We do not sell identifiable personal health information.
c. Legal and Safety Reasons
We may disclose information if required to:
Comply with laws, regulations, subpoenas, or court orders
Protect the rights, safety, or property of Knit or others
Detect or prevent fraud or security issues
d. Business Transfers
If Knit is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
HIPAA and Health Information
Knit is designed to handle health information responsibly and to comply with HIPAA where applicable. However, Knit is not a healthcare provider or health plan.
When applicable, we operate under Business Associate Agreements (BAAs) with certain partners. HIPAA protections may apply to specific data flows and integrations.
Cookies and Tracking Technologies
We use cookies and similar technologies on our website to:
Understand usage patterns
Improve site performance
Analyze traffic and engagement
You can control cookies through your browser settings.
Data Retention and Deletion
We retain your information only as long as necessary to provide the Services or as required by law.
When you delete your account, your data is deleted promptly, subject to limited legal or operational retention requirements
Backup systems may retain data briefly before permanent deletion
Security
We use administrative, technical, and organizational safeguards designed to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
Children's Privacy
The Services are not intended for individuals under 18 years old. We do not knowingly collect information from children. If we become aware that a minor's data has been collected, we will delete it.
Your Privacy Rights
Depending on your location, you may have rights to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Limit certain uses of your information
California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of certain data uses.
We will honor applicable state privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted. Continued use of the Services constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or your data, contact us at:
Knit Healthcare, LLC
Email: hello@knithealthcare.com
Knit Healthcare, LLC ("Knit", "we", "us", or "our") is committed to protecting your privacy and handling your information transparently and responsibly. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, mobile application, and related services (collectively, the "Services").
By using the Services, you agree to this Privacy Policy.
Scope of This Privacy Policy
This Privacy Policy applies to information collected through the Services. It does not apply to third-party websites, devices, or services that may integrate with Knit.
Knit is a consumer health data platform. We are not a healthcare provider, do not provide medical advice, and do not replace professional medical care.
Information We Collect
a. Information You Provide Directly
We collect information you choose to provide, including:
Account information: name, email address, date of birth
Health Information: wellness data, medical records, and other health information you choose to connect, upload, or manually enter
Communications: messages or information you send to customer support or contact us with
You control what health data you connect, enter, or share with Knit.
b. Information from Connected Devices and Services
If you connect third-party devices or services, we may collect health and wellness data such as:
Activity, steps, heart rate, sleep, and similar metrics
Other data made available by the services you connect and authorize
We currently support integrations through third-party APIs and may support additional integrations over time. Knit only collects data you authorize through these connections.
c. Medical Records and Clinical Data
If you choose to connect medical providers or records, we may collect clinical information such as:
Medications
Lab results
Diagnoses and conditions
Visit and encounter summaries
We may access medical records through patient-authorized connections, including standards such as SMART on FHIR. We do not collect medical records unless you explicitly choose to connect them.
d. Automatically Collected Information (Website)
When you visit our website, we may automatically collect:
IP Address
Browser type and device information
Pages visited and interactions
We use cookies and similar technologies, including analytics cookies, to understand usage and improve our Services.
e. Mobile App Information
At this time, the Knit mobile app does not use advertising identifiers. We may collect limited technical data for performance and error monitoring (such as crash logs).
How We Use Information
We use information we collect to:
Provide, operate, and maintain Services
Display and organize your health and wellness data
Improve product functionality and user experience
Conduct analytics and research
Develop and improve algorithms and AI models
Communicate with you about the Services
Protect the security and integrity of the Services
Comply with legal obligations
AI and Model Training
We may use de-identified or aggregated data to train analytics systems and AI models. You will have the ability to opt out of having your data used for AI or LLM training.
Data Ownership and Control
You retain ownership of your personal information and health data.
You may:
Choose which devices, services, or records to connect
Revoke connections at any time
Revoke permission for Knit to access or use your data
Request correction of inaccurate data
Delete your account and associated data
How We Share Information
We may share information in the following circumstances:
a. With Service Providers
We share information with trusted vendors that help us operate the Services, such as:
Cloud infrastructure providers (e.g., Google Cloud)
Analytics and monitoring providers (e.g., Google Analytics, Sentry)
These providers may access information only to perform services on our behalf.
b. Research, Analytics, and Commercial Use
With appropriate safeguards, we may share or sell your de-identified or aggregated data with:
Researchers
Pharmaceutical companies
Healthcare and life science partners
We do not sell identifiable personal health information.
c. Legal and Safety Reasons
We may disclose information if required to:
Comply with laws, regulations, subpoenas, or court orders
Protect the rights, safety, or property of Knit or others
Detect or prevent fraud or security issues
d. Business Transfers
If Knit is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
HIPAA and Health Information
Knit is designed to handle health information responsibly and to comply with HIPAA where applicable. However, Knit is not a healthcare provider or health plan.
When applicable, we operate under Business Associate Agreements (BAAs) with certain partners. HIPAA protections may apply to specific data flows and integrations.
Cookies and Tracking Technologies
We use cookies and similar technologies on our website to:
Understand usage patterns
Improve site performance
Analyze traffic and engagement
You can control cookies through your browser settings.
Data Retention and Deletion
We retain your information only as long as necessary to provide the Services or as required by law.
When you delete your account, your data is deleted promptly, subject to limited legal or operational retention requirements
Backup systems may retain data briefly before permanent deletion
Security
We use administrative, technical, and organizational safeguards designed to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
Children's Privacy
The Services are not intended for individuals under 18 years old. We do not knowingly collect information from children. If we become aware that a minor's data has been collected, we will delete it.
Your Privacy Rights
Depending on your location, you may have rights to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Limit certain uses of your information
California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of certain data uses.
We will honor applicable state privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted. Continued use of the Services constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or your data, contact us at:
Knit Healthcare, LLC
Email: hello@knithealthcare.com